reev Partner Portal

The service and operator platform for semi-public charging infrastructures.

The reev Partner Portal is a specialised service and operator platform designed for full-service providers, electrical installers, and hardware manufacturers. It offers technical monitoring and maintenance features, along with direct access to the charging stations within a charging infrastructure.

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Your Benefits at a Glance

Centralised control for greater clarity
More efficient maintenance and support processes to save time and costs
Increased customer loyalty and revenue potential through enhanced service

Dashboard – Efficient Prioritisation of Your Maintenance Tasks

Quick overview of your infrastructure status: Instantly see how many connections are active, faulty, or offline.
Transparency on issues: Gain insights into the severity of problems – categorised as critical, medium, or low – and respond proactively.
Identify issues before your customers do: Review the last ten reported incidents with all relevant details to stay ahead and address potential issues efficiently.

Infrastructure – Direct Access to Your Entire Charging Network

Direct access to your entire infrastructure: Gain a complete overview of all connectors and their status – anytime, from a centralised location.
All relevant details at a glance: Access all the information you need about each individual charging point to take targeted action.
Quick search and filter options: Use powerful search and filter functions to locate the right connector in seconds.

Detailed diagnostic view and remote maintenance

Detailed fault analysis: Access error data from charging points (e.g., OCPP or manufacturer error codes) to identify issues and enable precise and targeted repairs.
Remote troubleshooting: Perform tasks such as restarting charging points or using VPN with step-by-step recommendations to ensure nearly 100% uptime.