reev Partner Portal

 

The service and operator platform for semi-public charging infrastructures.

The reev Partner Portal is a specialised service and operator platform designed for full-service providers, electrical installers, and hardware manufacturers. It offers technical monitoring and maintenance features, along with direct access to the charging stations within a charging infrastructure.

Your Benefits at a Glance

  1. Centralised control for greater clarity
  2. More efficient maintenance and support processes to save time and costs
  3. Increased customer loyalty and revenue potential through enhanced service

Dashboard – Efficient Prioritisation of Your Maintenance Tasks

  • Quick overview of your infrastructure status: Instantly see how many connections are active, faulty, or offline.
  • Transparency on issues: Gain insights into the severity of problems – categorised as critical, medium, or low – and respond proactively.
  • Identify issues before your customers do: Review the last ten reported incidents with all relevant details to stay ahead and address potential issues efficiently.

Infrastructure – Direct Access to Your Entire Charging Network

  • Direct access to your entire infrastructure: Gain a complete overview of all connectors and their status – anytime, from a centralised location.
  • All relevant details at a glance: Access all the information you need about each individual charging point to take targeted action.
  • Quick search and filter options: Use powerful search and filter functions to locate the right connector in seconds.

Detailed diagnostic view and remote maintenance

  • Detailed fault analysis: Access error data from charging points (e.g., OCPP or manufacturer error codes) to identify issues and enable precise and targeted repairs.
  • Remote troubleshooting: Perform tasks such as restarting charging points or using VPN with step-by-step recommendations to ensure nearly 100% uptime.

Our hardware partnerships

More information about reev

For electricians

For hardware manufacturers

For charge point operators

Do you have any questions?

Do you have any questions about our solutions or services? Submit a product inquiry or contact our sales team - we are always happy to help.