The reev Companion supports electricians not only during commissioning, but also during operation.
You receive step-by-step support during installation, direct access to your installed charging stations and the energy management system and are informed if a station fails or a fault persists for a longer period of time. Without additional costs, complicated log-in or profile creation.
The integrated AI supports the reev Companion and translates error codes into understandable language. Many problems can be easily solved remotely – without unnecessary trips to the site.
The reev Companion supports electricians right from the start. The reev Companion provides step-by-step support during commissioning to ensure that new charging points and EMS are set up safely and cleanly.
After installation, electricians automatically gain access to their installed stations and the EMS. Everything is visible at a glance, including status (online, offline or fault) and important device data.
If a station fails or there are problems, the reev Companion informs you in good time by e-mail. And only in the event of relevant faults and only if the problem really persists - so that you can react in good time.
AI supports the reev Companion in translating faults into clear language. You can see immediately what has happened. Regardless of whether hardware, software or connection is affected. You receive concrete solution steps instead of incomprehensible error informations.
Many problems can be solved remotely. Check the status, restart the station or use remote access - this saves you time, costs and unnecessary on-site visits.
Access is directly via a link from the installation email - without additional costs or complicated log-in. Mobile and PC use, suitable for the most important manufacturers.
From installation to service: all stations, the integrated energy management system, status and fault information in one place.
With the new multi-station installation, several charging stations can be configured and activated in a single step. Everything runs centrally via a location overview – including main fuse, EMS activation and guided troubleshooting.
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